Employment Opportunities - Bank Teller Minimize
TITLE: Bank Teller 

REPORTS TO: Head Teller 

SUPERVISES: N/A 

BASIC FUNCTION: Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. 

WORK SCHEDULE: Must be able to work a flexible schedule including Saturdays.

ESSENTIAL DUTIES: 

  • Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices
  • Process savings withdrawals
  • Cash checks: verify endorsement, receive proper identification, and ensure validity
  • Identify counterfeit currency
  • Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies
  • Cross-sell bank products and services
  • Refer customers to the proper department for issues that cannot be resolved at the teller line
  • Issue personal money orders, cashier’s checks, and gift cards, and sell American Express Travelers Checks (single & multiple signer)
  • Accept loan payments: verify payment amount and issue receipts. 
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
  • Ensure teller station is properly supplied, clean, and secured. 
  • Balance drawer daily
  • Balance ATM 
  • Process cash advances, redeem U.S. Savings Bonds. 
  • Prepare money shipment for Fed and Maintain appropriate currency logs. 
  • Follow all bank policies and procedures. 

KNOWLEDGE, SKILLS AND ABILITIES: 

  • Excellent customer service skills either verbally, written, by phone or in person
  • The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud
  • Require good analytical, logical reasoning skills 
  • Mathematical skills as well as 10-key calculator skills 
  • In-depth knowledge of all bank deposit products and policies 
  • Basic knowledge of bank loan, trust, and investment center products 
  • Ability to work in a fast-paced environment 
  • Ability to work well under pressure 
  • Ability to work well with Co-workers and work effectively in a team environment.
  • High degree of accuracy 
  • Strong communication skills either verbally or written 
  • Organizational skills
  • Ability to stay focused during interruptions and distractions 
  • Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
  • Require minimal proofing errors
  • Be able to lift 50 pounds of coin
  • Required to stand and walk for extended periods of time
  • Require professional appearance, dress, and good attitude

TRAINING AND EXPERIENCE: 

  • High school diploma or GED required 
  • Cash handling or sales experience preferred. 
  • Prior Customer Service experience.

 

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Please email your resume to: leeann@fnbweatherford.com or fax to 817-598-4901 attention Lee Ann Neal

 

 
 
Employment Opportunities - New Accounts Rep Minimize

TITLE: New Accounts Representative

REPORTS TO: Cashier

SUPERVISES: N/A

BASIC FUNCTION: Be responsible for promoting business for the Bank by delivering superb customer service experience to our existing customers and to potential customers.

ESSENTIAL DUTIES:

  • Processing all new deposit account transactions
  • Assisting customers in their selection of various accounts
  • Cross-selling the Bank’s products and services
  • Provides information to new and existing customers regarding interest rates, account charges, and other pertinent account information
  • Responds to customer questions and resolves problems
  • Maintaining all deposit accounts
  • Performing clerical duties
  • Preparing reports
  • Referring clients to appropriate staff for inquiries or other services
  • Assisting with cross-training of new or less experienced staff members
  • Perform other bank duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

  • Internal and External customer relations skills and Good Attitude are essential
  • Verbal and written communication skills, including excellent business writing, editing and proofreading skills.
  • Skilled in using Microsoft Office Word, and/or Excel
  • Effective and responsive telephone etiquette
  • Good organizational skills and Must be able to multi-task
  • Basic and intermediate math skills and Attention to detail

TRAINING AND EXPERIENCE:

  • High School diploma or GED
  • Previous new account experience preferred but not required

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Please email your resume to: leeann@fnbweatherford.com or fax to 817-598-4901 attention Lee Ann Neal

 

 
 
 
 
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